Customer Card

A beautician's customer card is an individual document that contains key data about a specific person, the knowledge of which allows the beautician to make his work more efficient and safer: history of visits, procedures, information about the results achieved, general health.

WHAT IS THE PURPOSE OF THE CUSTOMER CARD?

The information obtained allows:

  • Reduce the likelihood of adverse reactions and complications after procedures
  • Having information about client's health condition, allergic reactions, individual characteristics, the beautician can choose the most suitable approach for a particular customer.
  • Improve the effectiveness of treatment / care
  • By analysing the history of visits, procedures and their effectiveness, the professional sees which methods the client's skin reacts best to and can adjust the program to achieve the best effect.
  • Find the best home care products
  • Having information about medicines used by the customer at home, and their results, maximum effectiveness for a particular person can be achieved.
  • Make the process of treatment or care safe not only for the client, but also for the beautician
  • Information about the health condition allows the specialists to protect not only the patient, but also themselves and other customers.
  • Simplify the work and reduce the time for collecting information before each procedure
  • Correcting maintenance of the customer card allows pros to quickly navigate the current situation by asking just a few questions. There is no need to collect information every time, to ask about allergic reactions, about the effect of past treatment.
  • Effectively work with a client when changing a specialist

 

The customer card is kept on the CVmatograph, and is available in your profile. You can access and manage it from any device.

INCREASE CUSTOMERS LOYALITY AND TRUST WITH THE CVMATOGRAPH CUSTOMER CARD!

The professional approach is always perceived by customers extremely positively. Customers see that their safety is taken care of, they are offered a truly individual approach to solving their problems.

WHAT SHOULD BE IN THE CUSTOMER CARD

General and contact information: full name, date of birth, address, phone number, dates of visits.

Further, the customers’ card needs to reflect complaints, problems that the customer seeks to solve.

Lifestyle features: physical activity, nutrition, sleep patterns, bad habits, the specifics of the place of work, etc.

Information about the condition of health: chronic diseases, medications, performed surgical interventions, etc.

The customer card needs to contain data on allergic reactions, individual intolerances.

This should be followed by a block dedicated to the current state of the client's skin: skin type, turgor, skin sensitivity, a detailed description of the skin condition (could be supplemented with a photograph), type of wrinkles and their depth for cosmetologists (supplemented photograph).

In this section of the customer card, the procedures that were previously performed for the patient are also indicated, the history of the beautician's visits, the selected methods and remedies for the current treatment, and features of home care are noted.

HOW THE CARD LOOKS

It is important to understand that there is no generic customer card in the beauty industry. This is each professional’s internal document with individual characteristics.

In the case of procedures that require a medical license, the maintenance of the patient record is mandatory!

CVmatograph allows you to customize individual fields to meet your requirements.

14 May 2021
πŸ‘€ 704
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